Celtic Finishes Tasteful Designs & Luxury Finishes Standards Of Excellence
Interested!
After contact has been made and our office has received all the basic information about your project and the scope of work required, our office staff member will schedule an appointment to visit the job site on a date and time that works for you. One of our sales representatives will meet you or a person appointed by you at the project location. They will take measurements and explain the entire process. They will also provide information and advice on the best options for you to move forward with your project.
Not So Bad!
Following the site visit when our team has identified what the client wants and needs, also has reviewed all the information provided at the meeting and confirms that they are ready to take the next step, within 48 hours, a proposal will be sent via email. The proposal will contain a full breakdown of the entire project and the scope of work, and the time frame for completion, including a full price layout of all the labour and material costs, ensuring Celtic Finishes is the best fit for your project.
Still Thinking!
Carrying out renovations on your home or business is a big step. There is a lot to think about. You need to ensure that all the necessary paper work required is in order and you have the right team in place that understands what you are looking for and is dedicated to meeting your expectations and specifications. There will be a follow up by call or email to recap on everything that was discussed and answer any questions or concerns you might have. We are here to help.
You Made The Right Choice!
When a client has approved the proposal that has been submitted, they are ready to move forward with our company. They are happy with the presentation that Celtic Finishes has provided, and are satisfied that our team of professionals has the commitment and the experience and are the best company qualified to meet all of their needs. They trust that Celtic Finishes will treat their home or business with respect, while also delivering a high quality finished project, on time and on budget, as promised.
Let's Do This!
Before any work can commence, a signed contract is required between Celtic Finishes and the client. The contract will serve as a legally binding agreement between both parties. The contract will contain a full description of the scope of work, materials required, project duration and a break down of all the payment terms at each stage of the project. It is important that all parties have reviewed, and confirms that the contract holds all the correct information. And also understands their responsibilities therein, to be carried out in full.
It's All Yours!
Upon completion of your project, there are a few final steps that need to take place before the handover and project closure. A site visit is scheduled between Celtic Finishes and the client to carry out a detailed walk-through of the project and complete a deficiency checklist to ensure that all the specified work has been accurately accomplished, and the criteria has been met. When the client has confirmed that Celtic Finishes has delivered on their promise and a sign off has been completed, our one year warranty will commence.
Celtic Finishes will welcome any
feedback on our overall team performance.
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